How long will my order take to deliver?
Usually 2 weeks. Due to high demand and the recent events of coronavirus causing a knock-on effect on deliveries to the US, please allow 4-8 weeks for delivery. If your order hasn’t arrived in the estimated delivery times, please contact our support team using the contact form below and we will chase it up with our supplier. If your order hasn't arrived within 120 days of the date of original purchase, you are entitled to a full refund on your purchase.
Where are my shipping options?
We offer three shipping methods:
- Free Shipping (which includes tracking) - $0.00
- Plus Shipping (which includes tracking & insurance) - $4.95
- 1 Year Warranty + Tracking & Insurance - $9.95
Where do you ship to?
We currently ship to the following countries:
- United States
- United Kingdom
Will I have to pay any customs fees?
We are confident that there will be no customs fees. However, we are not responsible for customs fees or import duties. If any such costs are required, it is the buyers' responsibility to pay the balance.
Will my order be shipped in multiple parcels?
If you place an order with different items, they may be fulfilled in multiple shipments.
What are my delivery options?
We currently only offer one standard shipping option, which is free and comes with delivery tracking for your piece of mind.
How do I track my parcel?
You can track your parcel via the email we sent you. We also have a link to our Track Order page in our main menu and footer menu.
Where is my order shipped from?
We have fulfillment centers across the globe in the United States, Canada, Europe, and China.